Managed IT Services.
Professional IT management and support to keep your business running smoothly
and securely.
What is Managed IT?
The information technology needs of modern businesses are becoming increasingly complex - and it gets even worse when something goes wrong. A Managed IT contract with Tecoda gives you 24/7 access to a team of professionals, ready to assist with all your IT issues, for a simple flat monthly fee.
Did your printer stop working? Did one of your staff accidentally click on a phishing email? What does that error message mean? Simply submit a ticket and our technicians will investigate and fix the issue with an average 7-minute response time.
How can Managed IT benefit your business?
Managed IT (also called Outsourced IT) gives you:
- Peace of mind - all your IT needs are taken care of by experts
- Ease of budgeting - no nasty surprises, even if the IT issue is widespread or urgent
- Quality advice - helping you make the best decisions for IT equipment and software purchases
Why choose Tecoda for Managed IT?
Experience
We've been doing this for decades and there aren't many problems we haven't seen before
SunCoast Locals
We are centrally located to provide quality service to businesses on the Sunshine Coast, the best place in the world to work and live
24/7 Support
Our intelligent systems monitor equipment to fix problems before you even notice them, and our technicians are available at all hours
We Actually Like You
We are your partner in IT who helps your technology run smoothly, which helps your business to succeed
What does it cost?
Managed IT is surprisingly affordable with basic packages starting from $90/seat. Our four-step process:
- Examine your situation by sending one of our specialists to your office
- Explore your requirements by discussing your needs and offering our expert suggestions
- Explain our services and costs simply, showing how they meet your needs
- Exchange a written service contract, clearly listing the responsibilities on both sides
This process ensures you're not paying for anything you don't need, with no hidden costs or extra fees. As we get to know your business, we continue to make your IT path smoother by assisting you every step of the way with equipment purchases, upgrades and new technology.